http://www.robojobs.comRobo Jobsen-us(c) 2013, Data Frenzy, LLC. All rights Reserved.5JVT AdvisorsTechnical Business Analyst opportunity at our client. If you are interested, please send your resume in a Word document with the best number to reach you to [Email Address Withheld]. * 4+ years of IT Business Analyst experience * XML and Data Mapping experience is a PLUS. * Insurance, Financial Services or other Real Time application experience is a PLUS. * Proficient in facilitating JAD sessions, meetings and information gathering sessions with customers to document work processes, data requirements, data flows, business process and data interdependencies, and potential future business needs. * Interact and work with system developers during the development phase to ensure that business and functional specifications are being accurately implemented. * Facilitate deployment/release/implementation plans to ensure system and/or procedural changes have been applied to the existing business environment. * Experience leading cross-functional teams with diverse backgrounds, and translating functional requirements into technical specifications for software projects. * Proficient with all phases of SDLC * Develop and facilitate the execution of user acceptance plans to ensure that the business requirements and specifications have been achieved and development/process is ready for production deployment.JVT Advisorshttp://www.robojobs.com/job/614588/technical-business-analyst/Concord, NHSat, 18 May 2013 03:01:18 UTJVT AdvisorsProvide technical support for a variety of computer systems, applications, and related technology. Provide end user support and timely incident resolution in a fast paced environment. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems through independent analysis, communication and problem solving that require initiative and judgment. Responsible for the life cycle management of desktop computers and an efficient process for preparing, deploying and maintaining dependable, secure desktop systems. Continuously and consistently provide excellent customer service in an accurate, effective and timely manner to create a pleasant end user experience Experience with the following is a plus: XP, W7, and MAC operating systems, Linux, ADEK industrial computer, Symantec Ghost Cast Imaging, msi creation, third party application patching, Symantec Endpoint Protection, PGP encryption, Invincea internet isolation, Cisco phone configuration, and Active Directory. Essential Duties and Responsibilities: * Prioritize, maintain and resolve helpdesk requests while meeting Service level Agreements. * Manage inventory of software and hardware materials. * Work with procurement staff to evaluate and assess functional needs to determine specifications for the purchase of hardware and software. * Prepare, configure, and deploy desktop computer systems including imaging computers and maintaining image library. * Update images with applications, and critical and security patches as necessary * Ensure ongoing usability of desktop computers, peripheral equipment and software within established company standards and guidelines while ensuring optimum equipment performance and longevity. * Work with vendors when necessary to resolve technical problems with hardware and software. * Maintain asset record database for computer systems, software, software licenses, product keys, and desk phones. Qualifications: * Two to three years experience in a Helpdesk environment is required. * Microsoft certifications or enrollment in IT related courses with an accredited college or technical school required. * Must be detail-oriented, accurate and well organized. * Excellent oral and written communication skills, interpersonal and organizational are required. * Ability to work independently and efficiently to meet deadlines and established response times is essential. * Must be able to remain flexible with changes in priorities for various task and project assignments.JVT Advisorshttp://www.robojobs.com/job/601004/tem-support-it-support-technician/Londonderry, NHSat, 18 May 2013 03:01:20 UT