Modis is currently seeking a hardworking Service Desk Associate for one of our top clients in the Knoxville/Oak Ridge, TN area. This is an amazing opportunity to get your foot in the door of the exciting world of IT! This opportunity will provide room for growth, a chance to sharpen your skills with current technology, and a dynamic work environment. Take a moment to review the skillset below to see if this opportunity would be a good fit for you!
Duties and Responsibilities:
• Provide support for customers with Microsoft Outlook, standard Windows desktop applications and operating systems, and iOS devices
• Provide outstanding customer service through strong verbal and written communication
• Must be able to troubleshoot and make decisions in critical situations
• Must be willing to work between business hours of 6:30AM-9PM Monday-Friday and occasional Saturdays – hours are subject to change
Knowledge and Skills Required:
• High school diploma or GED
• Technical certifications such as A+, Network+ or Security+ are preferred
• Experience with Microsoft Office Products, Internet Explorer and Windows
If you think you have what it takes, apply online today at modis.com or (Email Address Withheld by Request)!
Job Type: Full Time
Employment Type: Employee