Service Desk Associate

Modis | Oak Ridge, TN

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Modis is currently seeking a hardworking Service Desk Associate for one of our top clients in the Knoxville/Oak Ridge, TN area.  This is an amazing opportunity to get your foot in the door of the exciting world of IT!  This opportunity will provide room for growth, a chance to sharpen your skills with current technology, and a dynamic work environment.  Take a moment to review the skillset below to see if this opportunity would be a good fit for you!
Duties and Responsibilities:
• Provide support for customers with Microsoft Outlook, standard Windows desktop applications and operating systems, and iOS devices
• Provide outstanding customer service through strong verbal and written communication
• Must be able to troubleshoot and make decisions in critical situations
• Must be willing to work between business hours of 6:30AM-9PM Monday-Friday and occasional Saturdays – hours are subject to change
Knowledge and Skills Required:
• High school diploma or GED
• Technical certifications such as A+, Network+ or Security+ are preferred
• Experience with Microsoft Office Products, Internet Explorer and Windows
If you think you have what it takes, apply online today at or (Email Address Withheld by Request)!

Job Type: Full Time
Employment Type: Employee

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